The new leader of a global banking group at a major investment firm was
faced with the challenge of transforming the culture and structure of
an organization that had been dispirited after reorganizations and disappointing
results. Faced with a new team of corporate executives with high expectations,
he hired Headwaters to provide education and coaching for his executive
team members, who each would be responsible for sponsoring substantial
change within their own departments, as well as across the banking group.
Strategies and Approaches
Headwaters employed the use of our three-phase LeadingChange process
to interview key individuals, plan an appropriate curriculum designed
to address specific company needs, and conduct a day-long individual
and team coaching session. Our goal was to frame leadership success in
such a way that participants could see how their actions as effective
sponsors of change would lead, ultimately, to meeting group and corporate
By the end of the program, participants had developed specific, detailed
plans to address their personal and collective change leadership weaknesses.
They were better able to create and implement solutions to transformational
problems and had learned the critical leadership skills that would get
results and see the process through to the end.