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Kent Boesdorfer brings more than 30 years of experience as a change management and implementation practitioner to organizations around the world. He has led change teams all over the world in major financial services, public sector, health care, retailing and manufacturing organizations.

Kent has worked with the Merrill Lynch Global Banking Group to implement significant changes in structure, process and culture, and created change agent capacity at Alticor, a global consumer products company. Kent assisted with planning and implementation of new relationship management and content management systems and processes for AJL (an Alticor affiliate in Japan). For the Gap Inc., Kent designed and conducted a worldwide "Change Readiness Review" for the Supply Chain organization, which involved preparing six regional hubs representing 22 countries for significant changes in sourcing product through multi-national vendors. For Nokia Mobile Phones he designed and delivered a change leadership program for the top 200 executives, running workshops in Helsinki, Beijing, Singapore, Budapest, Prague and throughout the U.S. In addition, he taught and facilitated change sessions in North and South America and Asia. Previously, he led the team that was responsible for implementing changes in the financial systems at Riyad Bank, the largest bank in Saudi Arabia.

Kent first applied principles of organizational change management to treatment of students and civil rights policy in public education. He then worked as an internal consultant at SallieMae in the areas of strategy, human resources and interpersonal and group conflict. As a consultant at Ernst & Young, he created and built the Organizational Change Management practice, including methodology writing, practitioner preparation and support. He has served as a principal of changefirst, a U.K.-based change management firm and lived in England for five years.

An avid traveler, Kent enjoys cultural explorations of the many countries he visits on work assignments. Since moving back to the United States from England in 2001, he has become an avid bicyclist and completed major rides in Alaska, Provence and the Rockies. His most recent adventure was the successful ascent of Mt. Kilimanjaro in Tanzania. Kent holds a Bachelor of Arts degree from Western Illinois University and did doctoral studies in Communication Theory and Organization Development at Kent State University. He is also certified in the Myers-Briggs Type Indicator and Stephen Covey’s Principle-Centered Leadership.

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