Every organization, no matter how successful,
finds itself in situations where immediate change is required. Often
this change is a result of progress; sometimes it is because of previously
unrecognized inefficiencies. Using one or more of the components of RapidChange,
Headwaters is able to help clients simplify processes to generate efficiencies
and improve productivity, implement large-scale organizational or systems
change and develop leadership staff ability to build environments that
are open to change.
To achieve these results, Headwaters has built RapidChange around three
time-proven programs, which can be employed individually or as parts
of a custom-designed program:
BreakThrough is all about taking existing inefficient, ineffective work
and/or bureaucratic processes and improving them with fast and flawless
implementation while producing significant cost savings and meeting other
BreakThrough focuses on helping "hands-on," cross-functional teams, composed
of people who are close to the actual work, identify ways of substantially
simplifying processes and eliminating bureaucracy. At the end of the
BreakThrough process, empowered decision makers make "go" or "no go" decisions
based on the teams’ recommendations. To reach this goal, Headwaters uses
five basic steps:
- Identify a planning team to define the problem.
- Bring together representatives involved in
the problem area for a highly structured and carefully crafted 1-
to 3-day workshop.
- Lead the teams in analyzing current processes
and recommending changes that should be implemented in order to quickly
bring about improvements.
- Create a detailed plan for change.
- Empower the teams to make their recommendations
directly to the decision makers who can authorize execution using
state-of-the-art processes to ensure rapid results.
2. RealChange—Implementing Solutions
We have found that most organizations are not lacking in good
ideas. Rather, the problem more often than not is in flawed execution.
Our RealChange practice is especially effective when:
RealChange certifies employees as official "change agents" upon whom
the organization can rely to build internal implementation capacity and
to improve its ability to execute complex, large-scale changes. Using
tools and methodology available through changefirst˘, a UK-based company*,
we teach the necessary knowledge, skills and processes to help employees
proactively implement and manage strategic initiatives, such as mergers,
outsourcing, restructuring, quality/service improvements and new hardware/software
installations and cultural change. We also provide direct implementation
consulting services using the changefirst framework. We can act as change
agent practitioners and/or provide ongoing coaching support to continuously
broaden internal change agents’ skills and empower them to serve as real
leaders of change.
- executing change involves large numbers of
people in many locations;
- dealing with organizations in which resistance
to change is high; and
- working with organizations for whom cost saving
potential—or the cost of not changing—is high.
* Headwaters Leadership Group represents changefirst,
Ltd. (UK) in the United States and Canada.
The focus of LeadingChange is on educating and supporting leaders and
executives in organizations on the roles and responsibilities of being
good leaders in times of turbulent change, particularly in organizations
where change is needed across cultural and national borders. We help
train leaders to be both sophisticated "buyers" of change and then responsible "owners" and
champions of the changes authorized. Our training program focuses on
both individual and company assessments. We assess the company’s history
of leadership success/failure and its collective implementation skills.
For individual leaders, we address their adaptability and skills in moving
people away from the status quo.
Typically, we use a three-phase training program that includes:
- Assessments and interviews of organizational
- A customized, one to three-day training
session that identifies and addresses change management weaknesses;
- Ongoing support through individual
or team coaching and/or team facilitation.
Our commitment: Through RapidChange, Headwaters helps you discover
solutions to key organizational problems and build the organization’s
capacity to quickly and effectively implement change.