U.S.: 303-321-1865
Mobile: 303-956-8411
Int'l: +011-303-321-1865
›› Send us your inquiry
›› Email us directly

To reach and maintain the highest levels of performance, teams, like individuals, need consistent feedback about both their strengths and weaknesses. Like a highly trained athlete, a team will then begin to work on specifics to enhance performance. Our extensive research has pinpointed the key success factors that the best teams worldwide share. The TeamInsight Performance Profile gives feedback on:

The team
  • 7 key success factors
  • 28 essential team behaviors
The team leader
  • 14 key team leader behaviors
The organizational environment in which the team operates
  • 9 critical practices, systems or processes that create a supportive organizational environment
Individual team members
  • 12 behaviors that are vital to individual team member performance
Unique to our diagnostic is the concept of team energy. The seven key success factors of a team serve as the energy supply for a team. This energy supply must be focused on the team goal or it will simply drain away and be lost to your company.

Three core energies are at work in a team:
  1. Physical energy: This is demonstrated through working hard to achieve the team goal, doing whatever it takes, showing up however tough the going gets. But this physical energy is rapidly drained away when the focus becomes one of personal priorities rather than the team goal.
  2. Mental energy: This refers to the degree to which team members are thinking about how to reach the team goal—strategizing, problem solving. Team members drain this energy away when they become distracted.
  3. Team Spirit: The single most important aspect of team energy is team spirit. The best teams are confident, believe in themselves, and have the confidence to know that they can perform at high levels. An energy drain of team spirit is manifest in cynicism or pessimism.
When the building blocks of the seven key success factors of a team are focused on the team goal with physical, mental and team spirit energy, extraordinary performance is attained.

How it Works
The TeamInsight survey is offered exclusively online. Each team member receives by email an address and a password to access the diagnostic. Data is sent in confidence to a scoring company where hard copy, anonymous reports are printed. The report is presented to the team by an Associate of Headwaters Leadership Group, who also works with the team to improve in areas as indicated by the data.


A Brief Background
Our core research goes back to 1985 when a large health care company, under the guidance of Frank LaFasto, wanted to improve the performance of its product teams. A research team, led by Dr. Carl Larson of Denver University, Colorado, conducted 30 interviews over two years. The findings of this research were published in the book Teamwork: What Must Go Right, What Can Go Wrong (Larson, LaFasto). Over the next 15 years, 650 teams and 6,000 individual team members used this diagnostic to improve their performance. The database for these teams was a treasure trove of information about successful and unsuccessful teams. This database was then analyzed and a new book was published in 2001, When Teams Work Best. The TeamInsight Performance Profile is based on the accumulation of these 17 years of research.

Recommended Book References
Please click on the book covers below to purchase from Amazon.com.

When Teams Work Best
by Carl E. Larson
and Frank LaFasto
  Teamwork: What Must Go Right, What Can Go Wrong
by Carl E. Larson
and Frank LaFasto
  Managing Change in Healthcare
by M. K. Key
(Article by Reola Phelps)