To reach and maintain the highest levels of performance,
teams, like individuals, need consistent feedback about both their strengths
and weaknesses. Like a highly trained athlete, a team will then begin
to work on specifics to enhance performance. Our extensive research has
pinpointed the key success factors that the best teams worldwide share.
The TeamInsight Performance Profile gives feedback on:
The team leader
- 7 key success factors
- 28 essential team behaviors
The organizational environment in which the
- 14 key team leader behaviors
Individual team members
- 9 critical practices, systems or processes
that create a supportive organizational environment
Unique to our diagnostic is the concept of team energy. The seven key
success factors of a team serve as the energy supply for a team. This
energy supply must be focused on the team goal or it will simply drain
away and be lost to your company.
- 12 behaviors that are vital to individual
team member performance
Three core energies are at work in a team:
When the building blocks of the seven key success factors of a team are
focused on the team goal with physical, mental and team spirit energy,
extraordinary performance is attained.
- Physical energy: This
is demonstrated through working hard to achieve the team goal, doing
whatever it takes, showing up however tough the going gets. But this
physical energy is rapidly drained away when the focus becomes one
of personal priorities rather than the team goal.
- Mental energy: This
refers to the degree to which team members are thinking about how
to reach the team goal—strategizing, problem solving. Team members
drain this energy away when they become distracted.
- Team Spirit: The single
most important aspect of team energy is team spirit. The best teams
are confident, believe in themselves, and have the confidence to
know that they can perform at high levels. An energy drain of team
spirit is manifest in cynicism or pessimism.
How it Works
The TeamInsight survey is offered exclusively online. Each team member
receives by email an address and a password to access the diagnostic.
Data is sent in confidence to a scoring company where hard copy, anonymous
reports are printed. The report is presented to the team by an Associate
of Headwaters Leadership Group, who also works with the team to improve
in areas as indicated by the data.
A Brief Background
Our core research goes back to 1985 when a large health care company,
under the guidance of Frank LaFasto, wanted to improve the performance
of its product teams. A research team, led by Dr. Carl Larson of Denver
University, Colorado, conducted 30 interviews over two years. The findings
of this research were published in the book Teamwork: What Must Go
Right, What Can Go Wrong (Larson, LaFasto). Over the next 15 years,
650 teams and 6,000 individual team members used this diagnostic to improve
their performance. The database for these teams was a treasure trove
of information about successful and unsuccessful teams. This database
was then analyzed and a new book was published in 2001, When Teams
Work Best. The TeamInsight Performance Profile is based on the accumulation
of these 17 years of research.
Recommended Book References
Please click on the book covers below to purchase from Amazon.com.